Last updated: July 2025
EcoTreasures is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our website, book services, or interact with us.
What Information We Collect
- Personal details provided during bookings or inquiries (name, email, phone number, address)
- Payment information processed via secure third-party platforms (EcoTreasures does not store credit card details)
- Information from contact or booking forms, feedback, or surveys
- Technical information: IP address, browser type, operating system, referring URLs
- Analytics data (Google Analytics, etc.) for site performance and user insights
How We Use Your Information
- To process bookings, payments, and inquiries
- To communicate regarding services, confirmations, and customer support
- For marketing (with consent), including newsletters, updates, and service offers
- To improve site functionality, performance, and user experience
- To meet legal, regulatory, or safety obligations
Use of Cookies & Analytics
- Our site uses cookies to track user activity and preferences; cookies from third-party tools (e.g., Google Analytics) may collect anonymous usage data.
- You can manage or disable cookies via browser settings.
Disclosure and Sharing of Information
- We do not sell your personal information.
- Your data may be shared with trusted service providers (e.g., payment processors, booking platforms) only as necessary to deliver our services.
- Information may be disclosed if required by law or for service safety.
International Data Transfers
- As EcoTreasures operates in Australia, most data is stored locally.
- Data processed by third-party applications (e.g., cloud booking platforms) may be transferred outside Australia with appropriate safeguards.
Data Security
- We implement technical and organizational measures (encryption, secure hosting, access controls) to safeguard your information.
- All payments are secured via third-party providers who comply with PCI DSS standards.
Your Rights & Choices
- Request access to your personal information held by EcoTreasures
- Correction, deletion, or restriction of your data
- Withdrawal of consent for marketing communications at any time
- Lodge a privacy complaint to EcoTreasures or the Office of the Australian Information Commissioner (OAIC)
How Long We Retain Your Data
- Data is retained as long as necessary for business, legal, or tax purposes, or as required by law.
- If you request deletion, data will be securely erased unless legally required to retain it.
Changes to This Policy
- EcoTreasures may update this policy periodically. The latest version will always be posted here.
- If major changes occur, we will notify website users via email or prominent site banners.
Contact Us
EcoTreasures
PO BOX 3 Newport, NSW, 2106
in**@**************om.au
If you have questions or complaints regarding this po